BACOLOD CITY — Locally based PanAsiatic
Call Centers, Inc., which is also known as PanAsiatic Solutions, plans
to hire 4,000 more workers with the planned opening of its second center
here early next year.
Siony T. Hijara, PanAsiatic site director
and general manager, said in a recent interview here that this plan will
bring the company’s total work force to 7,000.
She said positions will be open to residents of Bacolod as well as those from other cities and towns of Negros Occidental.
“We hire everybody to the ranks and promote them from the inside, so we promise them a career,” Ms. Hijara said.
PanAsiatic — which offers sales, customer care, technical support and
back-office services — started operations here in 2010. By the end of
last year, the company had a work force of 3,000.
Ms. Hijara said the company plans to start operations of its second
center — located near its headquarters and the Bacolod Government Center
in Barangay Villamonte — by February next year.
On its Web site, PanAsiatic said it has served a number of “Fortune 500 companies across the globe…”
The company said its competitive thrust has been “to fill the gap in the
service market for a world-class call center operation at competitive
rates.”
“You no longer need to go to the top players in the space and pay top
dollar to get optimal levels of cost, quality, reliability and service,”
according to its Web site.
Ms. Hijara said the company recruits under its Barangay ACHIEVE program,
which channels job openings for customer service representatives and
operations support staff through barangay officials who then identify
possible candidates.
Since 2010, she said the company has celebrated many milestones such as
partnership with the city government of Bacolod and the province of
Negros Occidental, completion of its chapel, and construction of its
second building. -- C. G. Samillano
source: Businessworld
